Having internal alignment among your old and new sales forces

The case study involves Cannon Associates, which is a sales firm located in Richmond. Rick James is the sales manager who has been in the company for a number of years. His responsibilities involve managing 16 sales associates working on different regions, as well as inside sales representatives. The employed sales representative’s ages range from 20 to around sixty years.Advertising We will write a custom essay sample on Having internal alignment among your old and new sales forces specifically for you for only $16.05 $11/page Learn More The sales manager has been hiring sales representatives who are young as he believes they have a high potential, motivated and goal oriented. Looking at his career, he got the job while young and inexperienced salesperson, which may be reason, believes in hiring young sales representatives. His opinion is that with training and mentorship, this group of young people will lead the company future. Rick frustration Despite Rick’s efforts to help the company grow despite the age difference between the workers, there has been a gap between the young salesmen and the old sales representatives. This situation has been a serious threat in the running of the company. The older sales representatives claim that the young salesmen are not quick to learn and do not want to accept their failures. The young sales complain that the older generation looks down upon them and do not trust their work ethics. The internal complains in the company has become so remorseful that he spends most of time solving the disputes between the two groups. This is a situation which can lead to loss of accounts. A customer call confirms his situation is worsening. The customer says she has seen the tension created in sales personnel. Rick needs an immediate action so that he can save the firm from impending disaster. Taking action after noticing a problem Having been an employee for 12 years, Rick is an old employee he nce can identify more with veteran sales representatives. He has taken the initiative and tried to make the employees see both sides as equals. He has tried to make his representatives see their way of criticizing one another is not good for the company development. This has failed as both sides are not willing to admit and compromise. Team building exercise occurs in his firm from hired professionals. This  worked in solving the problem  but the relief is short-lived as another complain comes from customer. The customer had noted the wrangles between inside and outside sales representative which had affected her order. Rick tries to make the sales representatives to be more professional with each other as they deal with each other. His first action to unite the workforce has failed Looking for other alternatives After failing to unite the sales representatives, he thinks of a second plan. His second plan must maximize the workers cooperation by minimizing the conflicts. He cons iders the following: admonishing sales team, reorganizing it the team; firing on performance; regular team building as well as shifting corporate culture. Rick after taking time comes up with a new strategy to resolve the problem (Tanner 421-423).Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Importance of the case study in business management The case is a momentous one as it shows how to manage workforce in when there is internal conflict. The necessity of an immediate action as well as making follow-ups knows whether the solution provided has worked. In managing the sales team, cooperation is of paramount interest, and once it lacks, it poses a threat which is lack of sales. The case situation is one which shows how one as a sales manager should take the initiative to unite the work force. This can only be achieved by noticing the workers problem and working on a plan to solve it. Divi sion among the workforce has to be addressed by all means possible. To resolve conflict, as seen in this case, it involves understanding the viewpoint of the groups involved. This is one of the key factors in resolution of conflict. When there is a conflict as seen in the Cannon Associate case, there must be a mediation process which occurs in three steps below. Preparing for resolution Acknowledge the conflict- the management has to acknowledge that the conflict exists. If the management does not recognize the problem, the process of resolution cannot start. Rick had to identify the conflict on the sales staff so that he could start looking on how to resolve the problem. Discussing the impact- the management team has to sit down and look at the expected outcome of the conflict on the business performance. Make parties agree to cooperate- the parties involved must be willing to work together so that the means to resolve the conflict can be found. This can be seen in this case study when Rick puts up a workshop to help in team building. All parties participates in team building workshop. Though it fails, the management does not give up. A good sales manager like Rick must be ready to look for all alternatives to resolve conflicts and boost sales. Communication- the resolution process can only happen if the parties are willing to communicate and open to each other. Understanding the situation Rick hears every side of argument before taking the step to resolve. He listens to the young sales representatives as well as old so as to know the true nature of the argument. Search for agreement Making each party understand the position of each other. This then comes after the decision on the decision on what path to take to resolve the situation this appears as Rick looks for solutions in this case. The manager has to look for a solution that favors no side so that it is accepted. It is also crucial to note that conflict in an organization needs to be resolved ins tantly. It is the work of manager in a business to deal with conflicts as soon as they arise as seen in this case. Works Cited Tanner, Jeff. Sales Management. Upper Saddle River: Pearson Education, 2009. Print This essay on Having internal alignment among your old and new sales forces was written and submitted by user Neil Guy to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Profile and Key Facts About President Harry Truman

Profile and Key Facts About President Harry Truman Truman was born on May 8, 1884 in Lamar, Missouri. He grew up on farms and in 1890 his family settled in Independence, Missouri. He had bad eyesight from a youth but he loved to read having been taught by his mother. He especially liked history and government. He was an excellent piano player. He went to local grade and high schools. Truman did not continue his education until 1923 because he had to help make money for his family. He did attend two years of law school from 1923-24. Fast Facts: Harry S Truman Born: May 8, 1884, Lamar, MODied: December 26, 1972Parents: John Anderson Truman and Martha Ellen Young TrumanTerm of Office: April 12, 1945 - Jan. 20, 1953Spouse: Elizabeth Bess Virginia Wallace (1919)Children: Mary Jane TrumanMajor Events in Office: Atomic Bombs  dropped on Hiroshima and Nagasaki (1945), end of World War II  (1945), creation of United Nations (1945), Nuremburg Trials (1945-1946), Truman Doctrine  (1947), Taft-Hartley Act (1947), creation of Israel, Marshall Plan  (1948-1952), NATO Treaty (1949), Korean Conflict  (1950-1953), Twenty-Second Amendment Ratified  (1951), Hydrogen Bomb Detonated (1952)Famous Quote: Im going to fight hard. Im going to give them hell. Family Truman was the son of John Anderson Truman, a farmer and livestock trader and active Democrat and  Martha Ellen Young Truman. He had one brother,  Vivian Truman, and one sister, Mary Jane Truman. On  June 28, 1919, Truman married  Elizabeth Bess Virginia Wallace. They 35 and 34, respectively. Together, they had one  daughter, Margaret Truman. She is a singer and a novelist, writing not only biographies of her parents but also mysteries. Harry S Trumans Career Before the Presidency Truman worked at odd jobs after graduating from high school to help his family make ends meet. He helped on his fathers farm from 1906 until he joined the military to fight in World War I. After the war he opened a hat shop which failed in 1922. Truman was made a judge of Jackson Co., Missouri, which was an administrative post. From 1926-34, he was the head judge of the county. From 1935-45, he served as a Democratic Senator representing Missouri. Then in 1945, he assumed the vice presidency. Military Service Truman was a member of the National Guard. In 1917, his unit was called up into regular service during World War I. He served from August 1917 until May 1919. He was made a commander of a Field Artillery unit in France. He was part of the Meuse-Argonne offensive in 1918 and was at Verdun at the end of the war. Becoming the President Truman took over the presidency upon Franklin Roosevelts death on April 12, 1945. Then in 1948, the Democrats were at first unsure about backing Truman but eventually rallied behind him to nominate him to run for president. He was opposed by Republican Thomas E. Dewey, Dixiecrat Strom Thurmond, and Progressive Henry Wallace. Truman won with 49% of the popular vote and 303 of the possible 531 electoral votes. Events and Accomplishments of Harry S Truman’s Presidency The war in Europe ended in May, 1945. However, America was still at war with Japan. One of the most important decisions made by Truman or possibly any other president was the use of the  atomic bombs in Japan. He ordered two bombs:  one against Hiroshima  on August 6, 1945 and one against Nagasaki on August 9, 1945. Trumans goal was to stop the war quickly avoiding further losses of allied troops. Japan sued for peace on August 10th and surrendered on September 2, 1945. Truman was president during the  Nuremberg Trials  which punished 22 Nazi leaders for numerous crimes including crimes against humanity. 19 of them were found guilty. Also,  the United Nations  was created in order to try and avoid future world wars and to help settle conflicts peacefully. Truman created the  Truman Doctrine  which stated that it was the duty of the U.S. to support free peoples who are resisting attempted subjugation by armed minorities or outside pressures. America joined with Great Britain to fight against a Soviet blockade of Berlin by airlifting over 2 million tons of supplies to the city. Truman agreed to help rebuild Europe in what was called  the Marshall Plan. America spent over $13 billion dollars to help get Europe back on its feet. In 1948, The Jewish people created the state of Israel in Palestine. The U.S. was among the first to recognize the  new nation. From 1950-53, America participated in the  Korean Conflict. North Korean Communist forces had invaded South Korea. Truman got the UN to agree that the U.S. could expel the North Koreans out of the South. MacArthur was sent in and called for America to go to war with China. Truman would not agree and MacArthur was removed from his post. The U.S. did not achieve its objective in the conflict. Other important issues of Trumans time in office were the  Red Scare, the passage of the 22nd Amendment  limiting a president to two terms,  the Taft-Hartley Act, Trumans Fair Deal, and an  assassination attempt  in 1950. Post Presidential Period Truman decided not to seek reelection in 1952. He retired to Independence, Missouri. He remained active in supporting Democratic candidates for the presidency. He died on December 26, 1972. Historical Significance It was President Truman who made the final decision to use the atomic bombs on Japan to speed up the end of the World War II. His use of the bomb was not only a way to stop what could have been a bloody fight on the mainland but also to send a message to the Soviet Union that the U.S. was not afraid to use the bomb if necessary. Truman was president during the beginnings of the Cold War and also during the Korean War.

Preschool Has Vetter Foreign Language Learners Essay

Preschool Has Vetter Foreign Language Learners - Essay Example Thid study highlights that language learning is stipulated as a natural process when children are at their tender age.   As such, children are more likely to learn a foreign language through other activities that are directly related to leaning such as playing and  Ã‚   exploration. In light of this, children growing in environments that are well rounded are more likely to speak approximately2000 basic words when they are at the age of four years. Nevertheless, adults who have attempted to learn a foreign language have experienced notable challenges especially in remembering or reciting foreign verbs.   This is purely so because adult memory is less capable of handling new languages. The first three years of human life could be termed as fundamental since the foundations of thinking language, vision, attitude among other necessities in human beings are eventually built. In reference to this, it is advisable that children are given the opportunity to utilize their natural abilit y to learn and get exposure of another language other than the first.As the research stresses  numerous studies have demonstrated a higher probability of learning a foreign language more easily at this age as opposed to other human developmental stages. Notably, the first few years of life constitute approximately 50 percent of the general development of human beings, while the rest of the development constitutes 30 percent.  Learning especially in children could be through sound, sight, taste, smell, touch and action.